D & M Water Supply Corporation offers a wide variety of convenient payment options for our customers. Simply choose the option that best suits your needs.
On-Line Bill Pay
You may pay your bill on-line 24-7. We accept E-check, Master Card, Visa, Discover, and American Express. Click the Red Bar to the right or at the bottom of this page to get started. You may also pay your bill by E-check or credit/debit card by calling our toll free number 1-855-981-2714. Please note convenience fees: E-check $1; credit or debit card 3% for online or pay by phone options. Convenience fees are charged by Heartland Payment Systems for processing payments. *D & M Water Supply does not receive any portion of the convenience fee. To avoid this fee you may use any of our other convenient payment options.
Security & Privacy: We respect and are committed to protecting your privacy. Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name and address, so that it cannot be read over the internet. We will not sell your information to anyone.
Refunds: All refunds will be provided as a credit to the credit card used at the time of the transaction.
Payment By Mail - If paying by check or money order through the mail, please send all payments with your payment coupon. To avoid late fees, please mail your payment at least five-seven business days before the due date specified on your bill.
Automatic Bank Draft - The worry-free way to pay your water bill. With this service, the amount of your monthly bill is automatically deducted from your bank account and credited to your utility account. There is no set-up fee or charge associated with this method of payment. To set up Automated Bank Draft, simply download and fill out the Recurring Bank Draft Form located in the Forms & Reports Section and drop it off or mail it to our office, along with a voided check.
Payment Drop-off Location - You may pay your bill in person at our office address 111 Buck Alley, Douglass, Texas 75943. We accept cash, check, or money orders. *At this time we can not process credit or debit cards in the office.
At Commercial Bank of Texas local branches (CBTx). Please take your water bill statement with you and allow five days for your payment to process. For a list of Nacogdoches CBTx locations follow this link: https://www.cbtxonline.com/home/locations#Nacogdoches
Payment Through Financial Institution Online Bill Pay - Many financial institutions such as major banks offer their customers the ability to pay their bills via an online bill payment service (through your bank's website). Normally, these services debit the customer's checking or savings account to pay the bill. Depending on the financial institution, they may or may not charge a fee for the service. Payments may take up to seven business days to post to the customer's account. Please consult with your bank for more information.